Office Source Engine

SYMPTOMS

When you attempt to install, repair, or uninstall Office, you may receive the following error message:

Office Setup encountered a problem with the Office Source Engine, system error: [error number]. Please open SETUP.CHM and look for "Office Source Engine" for information on how to resolve this problem.

CAUSE

This error may occur when you are installing, repairing, or uninstalling Office and one of the following conditions are true:

The Office Source Engine (ose.exe) failed to start either because it’s stopped or disabled.
The Office Source Engine no longer exists.

RESOLUTION

To resolve this issue, perform the following steps:

Show If the Office Source Engine has been stopped or disabled

Log on with Administrative privileges.
Right click on My Computer.
Select Manager.
Click on Services and Applications.
Select Services.
Find Office Source Engine and enable the Service.

Show If the Office Source Engine has been deleted

Log on with Administrative privileges.
Run Setup (setup.exe) for Office.
Select Repair or Reinstall, and then click Next.
Select Reinstall, and then click Install.
Complete the installation for Office.

If you have additional questions please contact your system administrator or Microsoft Product Support.